Orders and Returns

In the unlikely event that you are not completely satisfied with your latest purchase, At VS Fashions we offer you the choice to Return the item(s) to us for a full refund or Exchange your item(s) with a different item(s) within 7 days of order receipt. Making returns and exchanges at VS Fashions is easy. Simply follow the steps for the type of transaction you want to make, and remember, you can always contact us with any additional order or product-related questions or issues!

 RETURNS:

  • Contact our customer service and let us know your reason for returning the merchandise. We’re here to help!
  • After initial contact, VS Fashions will send you a follow-up email. Simply follow the instructions mentioned in our email to send your order back to us.
  • Make sure that the item(s) are in their original good condition and have not been used.
  • Return the merchandise to us in its original packing along with the invoice.
  • Returns are processed within 5-7 business days of package receipt.
  • Refunds can only be issued to your original payment method or in the form of store credit.
  • VS Fashions only offer exchanges for the same item in a different size or color.
  • Returns received after 7 days of the original order shipment date won’t be acceptable.
  • Final Sale items cannot be returned or exchanged.

EXCHANGES:

  • Contact us and let us know which product(s) would you like (specify the color & style) in exchange for your original purchase.
  • Send us the bag(s) in perfect condition, packed using the original packing material.
  • Include the invoice.
  • Item(s) ordered for exchange must be in stock. In case the items are out of stock, we will process the exchange order only once the item(s) are back in stock and available to us or we will proceed for cash return or credit note will be issued for same value.
  • This exchange policy does not cover items that have been accidently damaged by you, the customer.
  • This Exchange Policy does not cover Bikini's or Swimsuits Due To Hygienic Issues we have no exchange and no refund on Bikini's

 

If any of the above information does not meet your need or answer your question, please do not hesitate to contact us at VS Fashions :- customerservice@VSfashionsstore.com.

 

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